Refund Policy
Last updated: September 2026
1. Refund Eligibility
PREMIUM plan par purchase ke 7 din ke andar refund request kar sakte hain, bashart aapne 3 se kam test attempt kiye ho. PRO plan sirf tabhi eligible hai jab koi test attempt na kiya gaya ho aur request 48 ghanton ke andar kiya jaaye.
2. Refund Process Kaise Karein
Refund request karne ke liye contact page se hume email karein, apna order ID aur reason mention karte hue. Team 3-5 working days mein request review karke response dega.
3. Refund Timeline
Approve hone ke baad refund original payment method mein 7-10 working days ke andar credit ho jaata hai. Bank ya payment provider ke hisaab se yeh timeline thodi vary kar sakti hai.
4. Non-Refundable Cases
Agar aapne 3 ya usse zyada tests attempt kar liye hain, ya eligibility window (7 din) khatam ho chuki hai, to refund possible nahi hoga. FREE plan par koi payment na hone ki wajah se refund applicable nahi hai.
5. Coupon aur Discount Purchases
Coupon code ya discount se kiya gaya purchase bhi upar diye gaye rules ke hisaab se refund ke liye eligible hai, lekin refund amount actual paid amount hi hoga.